02 / Book & route
Your availability. Your boundaries.
Growth workflows can book appointments against agreed availability and route requests that need a person. We define what the AI can handle—and what it should hand back to you.
Your next hire isn’t human.
Keep working.
We’ll handle
the next call.
AI employees for local businesses that answer questions, capture leads and book appointments. Relaymate handles the setup and ongoing management, so you can focus on the job in front of you.
Built for plumbers, HVAC teams, barbers and busy local owners.
The Relaymate handoffExample workflow
Inquiry → Details → Next step
Your customer gets an answer. You get the context.
Our commitment.
Not a sales statistic.
01 / Test before launch02 / Your rules, configured03 / Clear scope and costs
Less admin. More momentum.
A better first response.
A cleaner handoff.
Not another tool to learn. A managed system built around how your business actually works.
01 / Answer & captureBusy on a job?
Busy on a job?
The inquiry still matters.
An AI receptionist answers common questions and collects the caller’s name, contact details and needs using information you approve.
Designed for your front line
Service areas · Opening hours · Customer details
03 / Follow up & manage
Don’t let “I’ll call back” go cold.
Agreed follow-up workflows keep inquiries moving. Relaymate configures the system, tests the handoffs and manages updates as your business changes.
Before anything goes live
We map your FAQs, booking rules and escalation needs, then run test inquiries together. AI has limits; human handoffs and a clearly agreed scope are part of the plan.
Start focused. Grow deliberately.
A plan for your next stage.
Illustrative pilot packages—not a final quote. We’ll confirm software costs, phone usage, support limits, taxes and cancellation terms before you commit.
Starter
Get the essentials off your plate.
AI phone answering, FAQs, lead capture and basic follow-up.
Growth
Connect the whole customer journey.
Customized workflows, appointment booking, lead tracking and follow-up.
See it before you decide.
Give your next inquiry
somewhere to land.
Tell us where customer requests get stuck. We’ll walk through a live demo and discuss a focused pilot for your business—without promising results we haven’t measured.